1 reviews | Active since May 2018
*********** ***** FOCUS TEAM
I AM DEEPLY DISAPPOINTED WITH THE ***** FOCUS TEAM AT FNB. A CLIENT FROZE OUR BUSINESS ACCOUNT AFTER A MISUNDERSTANDING. BUT ONCE THE MATTER WAS RESOLVED, THEY STILL HAVENT UNFROZEN OUR BUSINESS ACCOUNT. WE HAVE BEEN STRUGGLING BECAUSE THE FUNDS ARE NOT BEING RELEASED, BUT THE BANK KEEPS TAKING THEIR BANKING FEES. ITS BEEN 5 FULL MONTHS AND OUR ACCOUNT IS STILL NOT ACTIVE. WE ALWAYS DO A FOLLOW UP, BUT NEVER A POSITIVE RESPONSE. SO TIRED OF THESE BIG BANKS TAKING ADVANTAGE OF US.
Good day Nosipho Ndlela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
*** (option one)
Good day Nosipho Ndlela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
*** (option one)