LN
Luvo N

1 reviews | Active since Sept 2014

16 Oct 2017, 10:32

*********** FNB Private Clients

Not sure why I pay so much for a private clients cheque account if no one can assist me there. Been put through from one department to the other and no one can tell me what happened to the DATA bundle I bought. I have spoken to more than 6 agents this morning, Junior – Private clients, Khathego Online banking, Thulufelo – Online banking etc. but no one can assist me, I keep being placed on hold.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2017, 14:32
Official


Good day Mr. lngqeza@


Thank you for bringing this matter to our attention.


Kindly note that we have escalated the matter to our internal operations division for further review of the service interaction. You will receive feedback in 24 to 48 working hours.


Thanks


Regards


Rahim Salamaan


FNB Hello Peter complaints Resolution


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