*********** FNB ***** Analyst who don't pay attention to detail

Since 22 August 2019 my Business Account has been placed on Hold, today is the 26 November 2019 the ***** Analyst Nomthandazo Macayi a worst *********** and unprofessional analyst who do not even pay attention to Details advised that Nedbank reported the Account to have benefited from ********** funds but later advised that it was an error they duplicated my account with another Account after she waiting for feedback from Nedbank for over 60

She requested me to provide the documentation for the funds I received from Standard Bank which I did and she advised that she received feedback from the Victim ( I wonder which victim she is referring to as no Victim or any of my client reported my Account her or FNB) responded that the Standard bank statement I sent her is invalid, I never sent her any Standard bank statement, I sent her proof of payment which she said is also invalid but I got it from my Client and the funds were transferred to my account.

Now she is requesting me to provide her with the Standard bank banking details of my Client, how on earth can I get such information if her as ***** Analyst does not have it and she is the Investigator investigating the case or maybe is the new malpractice that FNB want other bank's clients banking details from their Individual client, Why FNB ***** analyst cannot request the information from Standard bank, If Standard bank cannot share their client banking details who am I as an Individual to have or share such details

I cannot believe that FNB ***** Analysts do not have a SLA or turn around time to resolve a query on an Account with less than 200 Trasaction, now is over 60 days the query is not yet resolved. As an African emerging small enterprise entrepreneur I feel I am being undermined, unfairly treated and not given an equal opportunity to trade through FNB.

Nomthandazo Macayi release a hold on my Account, apart from you advising that they mistaken my account you are still holding my Account, requesting me to provide other Bank's clients confidential banking information It is ******** tha is why Standard bank cannot provide you with such information.

Regards Adolphus Mjuqu