*********** FNB

Good day

I am really dissapointed with the incompetence displayed by FNB. Today my wife went to fuel up and called me in desperation saying that the credit card was declined. I went through and attempted to swipe my credit card to find that it was also declined. I had no choice but to withdraw the money from the ATM which was not FNB compromising my ebucks rewards. I then called general enquiries and was told that the credit card was blocked due to outstanding payments, however I have an autopayment setup and yesterday my cheque account was debited. I am horrified and embarassed that FNB firstly debited my account and then blocked my card and secondly not informing me that my card was blocked. This is just not acceptable. I need an urgent response.