1 reviews | Active since Jul 2015
*********** FNB Agents!
I have been to almost 10 FNB Branches and NO ONE, i mean NO ONE!!!!! Knows how to trace my forex withdrawal using an ARN number as advised by my broker support team. I went from card division to forex division to call center and i dont know which other department. Its annoying that FNB has *********** staff. Deposit was made on the 27th of December into my FNB account NOT USING SWIFT!!! Which is why this has nothing to do with the forex branches! I have recordings of how rude the staff in Clearwater and Westgate Mall are. A recording of a team leader in the Sandton Call Center branch telling me i can do whatever the “hell” i want! I will post them all over social media until you fools start hiring competent people. Gugu Tshabalala
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
