NS
Neil S
1 reviews | Active since Dec 2018
21 May 2019, 18:09
*********** FNB
Another frustrating experience with FNB!! I have downgraded to Gold and nothing has been done, spending a large amount of time trying to sort this out, still getting calls to upgrade when they cant even sort my account out! Stay on premier for better service, yet I still wait patiently for *********** people to tell me to order a card online! Will one of you *********** people call me so we can sort this out!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 May 2019, 09:40Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply22 May 2019, 09:40
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***