kM
kabelo M

1 reviews | Active since Apr 2017

09 Dec 2019, 08:21

*********** FNB

Good day

I went to FNB located at Bosman street in Pretoria to change members in our NPO and they did not want to assist they said they don't have anyone capable of handling such matter and then their other reason was that we had to come with the outgoing members which was false, how should we come with someone who has passed on??? And lastly the manager said it's FNB policy but did not want to produce evidence of therefore.

Please FNB intervene and sort them out, I am frustrated by the way they handle business and have no compassion towards customers. Manager nmae : Petti ( I have no last name as she was not wearing her name badge and did not want to divulge her surname) The person who was supposed to assist is Sello Mulamudi a gentleman who works there

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2019, 12:19
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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kM
kabelo M's update09 Dec 2019, 12:21
Reviewer Update
Thank you, awaiting your call