*********** first national bank

FNB doesnt even deserve a single STAR. any way my phone was ****** on the 3rd of August 2021, I went to the Kempton Park branch the next morning on the 4th of August. I called the customer care to get an assistance to delink my ****** device. My call was transfered to almost every department in the call centre.. and the issue was still not resolved. on the 10 of August after a week of frustration I finally I managed to talk to someone in FNB Digital banking who also has no idea what he was talking about.. in essense he should be working at SHOPRITE as a merchandiser.The problem is someone could be using the banking app on my ****** device and FNB doesnt give a ****. And yester I lodged a complian and got a reference number :*** but still the issue is not resolved.