*********** employees

Sorry FNB unfortunately I can't let this slide by,because I have to show that you have *********** people working for you and can't do there job properly. I am going to refer to a previous reference (Ref ***NF) of a complaint that I made and how long it took for me to have it sorted out,at least that is what I thought. But it hasn't been sorted out at all and that your employees are the exact reason why my loan account is in an arrears.

I made arrangements on paying off my arrears even though it was your employees that aren't doing their jobs properly, by loading the correct details of a customer and yet after complaint upon complaint it still hasn't been fixed.

On the 27/06/2019 an amount of R681.28 was deducted twice without permission an I left it. Then on the 11/07/2019 an amount of R681.28 was deducted again without my permission. Then on the 15/07/2019 an amount of R982.96 was deducted again. So I am demanding that you reverse all transactions and get a competent employee to sort out this problem before I take this entire case further by going to the Ombudsman and take you guy's to the media,because I have had enough of this incompetency of your employees. Reason being at the end of the day my name gets blacklisted on the credit ratings and I am the one that can't get credit or bond because of *********** employees.

ANGRY CUSTOMER