1 reviews | Active since Apr 2015
*********** disloyal employer FNB benoni
<p>Fnb benoni branch POOR SERVICE. I done deposit at 12.27 which was confirmed payment reflected same time in customer bank account. A trainee at benoni branch confirmed to a customer that deposit was not there after deposit slip was send through as proof as well. I am appauled that customer service is rendered in this way . I had to leave my place of work n run around to the bank n making . How do ppl like **** get hired to give service n handle ppl financial affairs. I am so ANGRY as the account holder further informed legal action will be taken. N deposit was done on time and reflected same time. Action needs to be taken with staff members that dont have the aquired knowledge. I lost half day income because of this poor service. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 933370.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 933370.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
