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Wow guys, you honestly cannot even provide a person with a mere student loan quote? I completed the call me back form on the 24th of December and no one bothered to call me. I contacted you guys via FB and was told someone would call.

I completed another form on the student loan page and someone from personal loans called me. *breathing*

I went back to the FB communication and was told theyll escalate it.

Someone from complaints called and said my application was declined *puzzled*, which application? I didn't apply for anything yet, I just want a quote so I compare with other banks. Secondly, even the amount that was declined is double the amount I was looking for *wow*

I took my precious time and energy to call your student loans department. My F4K what a waste of energy. After going back and forth between 7! agents where no one was able to provide me with a mere quote. The last lady hung up the phone on me before I could even spea****!

I am in my moer in with you guys. Thank you for helping me dodge a bullet once again. Such are signs that no darling take your business elsewhere.

Please do not even bother calling me to "apologize". Save yourselves the effort and train your agents properly!