LC
Laurel Cadle-Barber

1 reviews | Active since Jun 2017

05 Jun 2017, 12:39

*********** courier company - could I just have my bank cards please?

<p>CCD Couriers: This must be the worst company I have EVER had dealings with. The courier finally arrived on Friday, after a week of phone calls, with only a Petrocard (two credit cards are still missing). To top it all, the envelope was handed through the gate, I was not asked to identify myself, I was not asked for proof of identification, and the card delivered was not mine). I'm now waiting for my business card - the actual courier has called me - he's got completely the wrong address and suburb. I called the CCD office - had to spell my street name and suburb to Porche ten+ times. I called back to check that Porche had captured the correct address - nope. </p> <p>I'm not sure if my business cards are ever going to arrive. </p> <p>I've had to cancel all my credit cards as two are missing, or in the courier's pocket - I have absolutely no confidence in this *********** and dishonest company.</p> <p>FNB: Why oh why? Why are you handing our valuable bank cards to this lot? Don't you read the reviews? Is this how you treat your clients?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2017, 09:00
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)