*********** Consultants

I visited the branch in East Rand Mall on the 7th of June to asked the consultant to down grade my account from Cheque to Savings. He said it would only take 5 days and up until today it still charges me Cheque fees and I am unemployed. I have done the same request 3 months prior from the lady consultant in cubicle no 4 or 5..but its either they doing it to keep business up for FNB or they just ***********. I would like a callback from their superior on ********** 765