*********** consultant

Good day FNB,<br> <br> The year hasn't even started and this is my first complaint to you guys.<br> <br> A cash deposit of R1000 was made from your FNB calton centre branch on the 22 December 2015 to my Father's direct Axis personal loan account but your consultant used the reference number as an account number instead of the actual account number. The details where payment was supposed to be made into is as follows:<br> <br> Account Number:***<br> Branch Code:250655<br> Reference Number :***<br> Direct Axis Personal loans.<br> <br> Payment was captured by the consultant as follows:<br> <br> Account Number:***<br> Reference number: ***<br> <br> Your Consultant at the calton centre branch Sammy has made this the worst day of my life I have never ever dealt with someone so *********** and rude south Africa lack's customer service and Sammy has just put FNB on that list, shame on you for treating your loyal client so poorly tell me I should go into politics if you don't know how to treat a Client i suggest you don't work with clients anymore.<br> <br> Please can you take this up further and please assist my Father and myself in resolving this simple problem.<br>