*********** Consultant

Thanks to your *********** consultant Charity at the Pretoria Central branch I lost on a transaction of a huge amount of money simply because she chose to send money to a wrong bank while we’ve been preaching it’s FNB to FNB. I don’t even know where she got absa because I gave her the letter I got from FNB that has account number so that she can enter it. To say I’m disappointed is understatement, train your staff coz I even told her just because the money is a lot it’s gonna hang it won’t get to my Account the same time but she said no it’s not, she insisted even though I told her I’m speaking from experience that this has happened before. Encourage your staff to rest at home if they don’t feel like working or assisting customers to their best ability. I’m looking forward to closing my FNB account and cut ties with you. I can’t lose business because of incompetency