WV
Wouter V
1 reviews | Active since Jul 2021
03 Feb 2023, 10:12
*********** COMMUNICATING PLATFORMS
My Credit Card installment was deducted from my Cheque Account on 1 Feb 2023.
To date, 3 Feb 2023, the payment is not reflecting.
I accessed SECURED CHAT and THREE agents could not assist.
I then called the call centre and the lady (who was talking over me the whole time) said it would reflect in 3 (three) days, which is absolute nonsense since it should reflect the next day.
The SECURED CHAT agents on the other hand told me that the debit order was "not successful", but I find it hard to believe, because if it was not, the amount would be credited back to my cheque account...?
Now NOBODY can tell me where the funds are?!
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Wouter V's updateReviewer Update
15 Feb 2023, 08:35Completely useless response to my complaint.
I simply received a response "that the Debit Order was unsuccessful", although I have REPEATED MYSELF stating that the monies were deducted.
Astonished how business is being done these days.
Once again, USELESS staff!
I simply received a response "that the Debit Order was unsuccessful", although I have REPEATED MYSELF stating that the monies were deducted.
Astonished how business is being done these days.
Once again, USELESS staff!
WV
Wouter V's update15 Feb 2023, 08:35
Reviewer Update
Completely useless response to my complaint.
I simply received a response "that the Debit Order was unsuccessful", although I have REPEATED MYSELF stating that the monies were deducted.
Astonished how business is being done these days.
Once again, USELESS staff!
I simply received a response "that the Debit Order was unsuccessful", although I have REPEATED MYSELF stating that the monies were deducted.
Astonished how business is being done these days.
Once again, USELESS staff!