1 reviews | Active since Nov 2017
*********** Cellphone banking
I bought 5 gig for R399.00 Vodacom data through cellphone banking. As soon I completed the transaction, I was sent an error message. When I checked my balance the charge had gone through but I hadn't received my data. I called them to reverse the transaction and they bluntly said they could not. I paid for a service and I didn't receive it. I want my money back.
Hello Noxee23 ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Noxee23 ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)