SM
Sanele M

1 reviews | Active since Aug 2019

07 Dec 2022, 10:02

*********** bank and bad service

I have been a customer with FNB for a long time, with my business account and personal cheque account. I also have just recently gave them my funeral policy and life cover. I am so disappointed and angry at the fact that they froze my account due to nonsensable reason and the they fail to contact me to explain. Now i have been inconvinienced by their incompetence in dealing with the situation. Im gonna take this further because now im being mistreated by the very same bank i trust with my money. Lunga Bottoman had failed to contact me in regards to the matter nor respond to my email. My account should be active immediately before taking further action and i am most certain i will be cancelling all business i have with fnb from now on. Cant deal with such incompetency

0
Replies (3)
SM
Sanele M's update07 Dec 2022, 14:40
Reviewer Update
No sense of urgency what so ever. Please cancel my policies and process my pending funds. There after close the account, i am taking my business elsewhere. I cant deal with such bad service. You guys are very *********** dealing with your clients. I want this done today and my funds processed today. I am also gonna notify the ombuds about this matter.
SM
Sanele M's update07 Dec 2022, 14:45
Reviewer Update
Even Lunga Bottoman has no decency to respond or call to resolve the matter. You guys are making mr sick
SM
Sanele M's update07 Dec 2022, 14:58
Reviewer Update
What fockery is this, that i call and they pick but not say anything. Person i have been trying to contact is Lunga Bottoma on ***. He is not responding to my emails