vV
vvmasuku V
1 reviews | Active since Jun 2017
11 May 2022, 12:28
*********** Bank
My business account has been blocked including my funds, till today no client nor bank has came forward laying a complain just cause it was a large amount, all they did was ask me questions and send an email to the other bank but no reply my Tavern has closed due to all this they even failing to close all my account so that I can move from this *********** bank.
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vvmasuku V's updateReviewer Update
13 May 2022, 09:40Greetings helloPeter
My Account and funds where placed on hold on the 8th of March 2022, the Bank requested me to submit my invoice and how the transaction happened which I did so, the investigator came to the premises took pictures etc. But never asked for the Liquor license he then said why is there only Gordon's on the shelf I explained to him that I can't continue with business due to the funds that where on hold he then asked me to provide proof of where I bought the expensive liquor which I told him I buy my liquor at various liquor outlets and some I don't remember but the receipt of the purchase was given to the client as proof of an expensive bottle and if the client decides to go abroad with the bottle.
In all this the ***** department which is Amy Green they Manager sent me a letter with they findings on the letter it only states they waiting for the receipt of purchase which I did tell them that I gave to the client, all the bank did was ask me questions and still waiting the abroad client and bank to respond which till today, no client nor bank has came forward to lay a complaint against my account nor the transaction, recently I sent a email to the bank that I want to close all my accounts with Fnb and transfer all my funds to a different bank as they don't have they facts up to standard, but all they did was take out my funds and transfer them to they suspens account,which I didn't authorize.
The following refs are from the complaint department till today I have no reply from them. They haven't even rep**** to the Ombudsman.
1. ***NF (11-03-2022)
2. *** (1-4-2022)
3. *** (8-4-2022)
3. *** (8-4-2022)
4. *** (4-5-2022)
Ombusdman Ref. *** date logged 11-4-2022
Due date is 12 May
Questions they never managed to answer me are as follows:
Questions they never managed to answer me are as follows:
Did the abroad Bank respond respond?
How Long will the investigation take?
Is the card that was used a **** Card?
How am I supposed to continue with my business without those funds?
Within the 3months that my account has been placed on hold what finding have you so far found?
All I want are my funds and to leave this *********** Bank.
vV
vvmasuku V's update13 May 2022, 09:40
Reviewer Update
Greetings helloPeter
My Account and funds where placed on hold on the 8th of March 2022, the Bank requested me to submit my invoice and how the transaction happened which I did so, the investigator came to the premises took pictures etc. But never asked for the Liquor license he then said why is there only Gordon's on the shelf I explained to him that I can't continue with business due to the funds that where on hold he then asked me to provide proof of where I bought the expensive liquor which I told him I buy my liquor at various liquor outlets and some I don't remember but the receipt of the purchase was given to the client as proof of an expensive bottle and if the client decides to go abroad with the bottle.
In all this the ***** department which is Amy Green they Manager sent me a letter with they findings on the letter it only states they waiting for the receipt of purchase which I did tell them that I gave to the client, all the bank did was ask me questions and still waiting the abroad client and bank to respond which till today, no client nor bank has came forward to lay a complaint against my account nor the transaction, recently I sent a email to the bank that I want to close all my accounts with Fnb and transfer all my funds to a different bank as they don't have they facts up to standard, but all they did was take out my funds and transfer them to they suspens account,which I didn't authorize.
The following refs are from the complaint department till today I have no reply from them. They haven't even rep**** to the Ombudsman.
1. ***NF (11-03-2022)
2. *** (1-4-2022)
3. *** (8-4-2022)
3. *** (8-4-2022)
4. *** (4-5-2022)
Ombusdman Ref. *** date logged 11-4-2022
Due date is 12 May
Questions they never managed to answer me are as follows:
Questions they never managed to answer me are as follows:
Did the abroad Bank respond respond?
How Long will the investigation take?
Is the card that was used a **** Card?
How am I supposed to continue with my business without those funds?
Within the 3months that my account has been placed on hold what finding have you so far found?
All I want are my funds and to leave this *********** Bank.