RJ
Riaan J
1 reviews | Active since Feb 2018
22 Jul 2019, 13:43
*********** Bank
****in useless and pathetic bank. Charges me R9 for a transaction that must be free. When I call in the lady wants me to give her my card nr and pin ***. So that you can ***** my money. I need those fees refunded immediately
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Jul 2019, 15:47Good day Riaan Jonker,
Thank you for taking my call earlier I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation there is no charge of R9.00 on the account.
If you have any enquiries please do not hesitate to contact FNB Sales and Service Contact Centre on ***.
Regard,
Hello Peter Complaint Team
***
Thank you for taking my call earlier I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation there is no charge of R9.00 on the account.
If you have any enquiries please do not hesitate to contact FNB Sales and Service Contact Centre on ***.
Regard,
Hello Peter Complaint Team
***
FNB (First National Bank)'s reply22 Jul 2019, 15:47
Official
Good day Riaan Jonker,
Thank you for taking my call earlier I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation there is no charge of R9.00 on the account.
If you have any enquiries please do not hesitate to contact FNB Sales and Service Contact Centre on ***.
Regard,
Hello Peter Complaint Team
***
Thank you for taking my call earlier I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation there is no charge of R9.00 on the account.
If you have any enquiries please do not hesitate to contact FNB Sales and Service Contact Centre on ***.
Regard,
Hello Peter Complaint Team
***