NS
Nozipho S
1 reviews | Active since Apr 2012
12 Jun 2019, 16:50
*********** and unprofessional Liers
FNB appointed a Courier company that was supposed to have delivered my Credit card in March alreaady. The company never delivered,they only just call me and promise to deliver in the next 3 days but they never pitch to deliver. I have had it with the company and hope FNB can replace them.I have had to collect the card myself which is a huge inconvinience because I have to stop my work just to go the branch and collect a Mere card . FNB is contracting *********** and unprofesional courier company
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FNB (First National Bank)'s replyOfficial
13 Jun 2019, 09:26Good day Nozipho,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply13 Jun 2019, 09:26
Official
Good day Nozipho,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***