LS
Lillian S

1 reviews | Active since Oct 2016

08 May 2018, 15:00

*********** and stupid people

I first sent and email to fnb credit card/premier division on 29/03/2018. We are now today on the 8/5/2018. I have still not received my credit card that I have requested. I am so sick and tired of dealing with *********** and stupid people and there is no recourse of action. Its disgusting and embarrassing for the idiots on the other end. WHEN AM I GOING TO GET MY CARDS ABROAD. I WILL NOT PAY YOUR CHARGES. YOU THUMB SUCK AN AMOUNT AND I AM SUPOSE TO JSUT ACCEPT, REALLY. TRY ANOTHER ONE!! FNB has caused me enough **** this last month, not answering or dealing with my query that you can carry the charges...... well will call it customer service. STILL WAITING FOR a REPSONSE!!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2018, 10:15
Official

Good Day lillian-saunders,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to credit card and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***