*********** and Inept FNB does it again.

Last week on Friday i called the FNB Investments depart to ask why my statements that i receive quarterly have not been generated. I usually receive them on the 19th of quarterly.I spoke to an ******** agent who still tried to explain to me that i could get them on my internet banking. This is despite explaining to her that i would not be calling them if the Statements were available. After holding on the phone for close to 30 minutes, i was told that i would receive the Statements on/by Monday. Its now Monday, I have not received any updates or email from FNB Investments. The statements have still not generated. I believe these things are automatically generated by whatever system FNB uses. Please sort out this craziness, its highly unprofessional and smacks of incompetence on your side. Surely you are better than this.