***********, and completely unhelpful

I honestly have no words for the level of incomitance. Since Monday I have been trying to resolve an issue of funds that where paid into my account but not reflecting. Every single time I speak so someone I need to explain the whole story again like a parrot. You expect at least when you are a private wealth client to be treated differently. Clearly this is not the case. Note FNB I will be taking my business elsewhere. Your service is shocking to say the least! not even to mention the fact that there was ***** on my card last month I reported the case three times before there was a case number issued on the 18th of November!!! You do honestly not care about your clients!