1 reviews | Active since Aug 2012
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i received a message from the debt review department that i did honour my September payment???? what is this about??? im so sick of FNB that is accusing me of their mistakes??? all my payments was done successfully everything is paid i DID NOT MISS any payments!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good day Sune,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Debt Review for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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Good day Sune,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Debt Review for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)