1 reviews | Active since Aug 2012
***********
<p>I called FNB last week Thursday requesting for a Verification Letter and i was told that I will get it within 48hours, yesterday someone from FNB called me and said i will receive the letter within 10-15minutes and up to now i am still waiting. What kind of incompetency is this, do i have to complain so that i can get my things done? Such a shame</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)