1 reviews | Active since Apr 2016
Incompetency in client administration
I have been debited thrice this month of an installment of R2498 personal loan repayment. On the January 29, 30, and 31 2018. I just don't understand the kind of error that FNB made ... I sent an email ********** and still no feedback or response.
I'm just disappointed that I had to come and share FNB's incompetence.
This is not the first time of such errors for a big organization like FNB
Good day Kgadiez,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Kgadiez,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)