Incompetency all around

I am so tired of the blatant lies I keep getting from FNB. I have had two loans with FNB which both have been paid up since April 28th 2017. Ever since, this has not been updated which has resulted in an adverse listing on my ITC and I am STILL getting calls and smses from all sorts of different debt collection agencies advising that my account has been handed over. I have spent hours on the phone being transferred from one department to the next, dealingw with the rudest and most disinterested agents who are unable to assist me and having not a single clue what they are talking about. Don't even get me started on the endless visits to the branch where the most disgusting attitude is given to me as if I am the one who has messed up my own account. I never expected it even from a branch like Mall of Africa. I am sick and tired of this *******. They have received their money and I don't know if they are trying to get more money about of me by sending these ********** debt collectors my details. You are not getting a cent out of me for your foolish mistakes. I want my name cleared ASAP and I do not care how it's done. I don't know who else to speak to as I am at my wits end due to the incompetence of your staff.