DM
Danny M

1 reviews | Active since May 2014

10 Oct 2017, 09:02

Incompetency

Business Banker does not listen to the client have requested a refund in July , still no refund, Digital does not respond, Business banker does not understand my problem and cannot assist why is this person in this position.

FNB this is shocking

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2017, 10:55
Official

Good Day,

Thank you for taking my call earlier.

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)