ZP
Zachra P
1 reviews | Active since Jul 2019
10 May 2022, 13:33
Incompetence to the highest level!
So FNBINSURE now that you have all documentation regarding my claim which was supposed to be 1 claim however the same claim became 2 claims with you people requesting documents and all was sent what is going to happen now. Must I still do a dispute letter because for some reason you people did not get proper verification and hospital says they gave proper information regarding discharge dates I really don't no what to say about your service but cone month end your debit is the 1stvto go off.
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Zachra P's updateReviewer Update
10 May 2022, 14:49I will rather plea the 5th were your incompetence is concerned. I wonder if they should make a rule that for everyday after the 7to 14 working days as you say you will pay claimants extra per day for when claim is not paid that is to compensate for all the airtime waisted in calling and speaking to so many different consultants and saying the same thing over and over again and the claim being escalated so many times it's really a JOKE.
ZP
Zachra P's update10 May 2022, 14:49
Reviewer Update
I will rather plea the 5th were your incompetence is concerned. I wonder if they should make a rule that for everyday after the 7to 14 working days as you say you will pay claimants extra per day for when claim is not paid that is to compensate for all the airtime waisted in calling and speaking to so many different consultants and saying the same thing over and over again and the claim being escalated so many times it's really a JOKE.
ZP
Zachra P's updateReviewer Update
11 May 2022, 14:04Haibo people I spoke to a different consultant now and low and be hold he asks me when I sent documents and just there my airtime was finished!!!!! I GAVE MY NUMBER FOR HIM TO CALL ME BACK BUT I GUESS THAT IS NOT GOING TO HAPPEN REALLY ANNOYED. Why must we always report you people on Hello Peter when you no it's not good for business. I shall wait for that automated message AGAIN after this.
ZP
Zachra P's update11 May 2022, 14:04
Reviewer Update
Haibo people I spoke to a different consultant now and low and be hold he asks me when I sent documents and just there my airtime was finished!!!!! I GAVE MY NUMBER FOR HIM TO CALL ME BACK BUT I GUESS THAT IS NOT GOING TO HAPPEN REALLY ANNOYED. Why must we always report you people on Hello Peter when you no it's not good for business. I shall wait for that automated message AGAIN after this.