JW
Justin W
1 reviews | Active since Feb 2016
20 Apr 2016, 21:44
Incompetence strikes again!
Although I keep my second account unfunded to avoid any unauthorized transaction passing through it. FNB, in their *********** wisdom have yet again, allowed a transaction through, even though there are no funds available to cover any such transactions. Adding insult to injury, i will be charged an exorbitant amount in charges yet again, for a transaction I never authorized<br> Is this how FNB combats *****?
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Apr 2016, 08:45Hello OlLyJ@1234,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908824.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908824.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Apr 2016, 08:45
Official
Hello OlLyJ@1234,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908824.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908824.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)