1 reviews | Active since Jun 2014
Incompetence of fnb smart devices side
Preven from FNB smart devices told me I must make an payment of R198 and the contract will be sorted as they didn't gave me a new device I made the payment and then they deducted R1287 from my account this morning I think this is *****ing
Good day Janet,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Smart Devices for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Janet,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Smart Devices for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)