Incompetence of FNB Employees

If I can give FNB -0 stars I would. My account was accidentally handed over for *****, I have submitted the requested documents numerous times to FNB proving that my account was erroneously handed over for ***** on the 5th of December 2023, without ANY response from FNB ***** Department, more specifically Nolungelo Dlamini. I also submitted a complaint to FNB Careline, I received a response from Bongani Masine from the PPSR Division advising me that he will be in contact with me, still no response from him. I have handed FNB over to the Ombudsman for Financial Services on the 15th of January 2024.

FNB has blocked my account, giving me no access to my funds or any feedback regarding this matter.

FNB has lost a long term client