1 reviews | Active since Nov 2011
Incompetence of CCD delivery service
<p>Received both email & sms advising that my FNB Card would be delivered on Wednesday, 26 April 2017 between 08:00 & 16:00.</p> <p>Received an SMS around 15:30 that the card would not be delived and a new day & time wil be provided.</p> <p>This is the second instance where CCD delivery system has NOT delivered as stated originally & treat clients as FOOLS. It is time that FNB changes its delivery facility, as this service is the worst ever experienced.</p>
Good day Mr. willisburgoyne40
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. willisburgoyne40
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***