JW
Justin W

1 reviews | Active since Feb 2016

20 Oct 2017, 14:32

Incompetence, now coupled with lies!

A week ago FNB adopted a God persona, dictating how and where I spend MY money. Following a series of passing the buck and excuses, I was notified in writing, that "the problem has been solved" and yet nothing has changed, I am still being dictated to where I spend MY money

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Oct 2017, 14:48
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)