Incompetence & no service

On February 16 I app**** for 3 \add-on"cards for my credit card. I received one a week or so later. After waiting until March 3rd I phoned to find out what had happened to the other two cards. I spoke to Mohamed and got cut off when I phoned back and complained about being cut off I got a lot of \""attitude\"" from Mohamed & had to remind him that I was in fact a customer & he needed to treat me as such. He found the documents & said he would escalate the problem & get it sorted out. By the 11th of March I had not heard anything from FNB and phoned back (I was cut off again by Mohamed!) I was now fed up! I then I spoke to N Kunene & emailed the two outstanding applications to her"