1 reviews | Active since Sept 2016
INCOMPETENCE GUARANTEED @ FNB - Switch to them!!!!!
WHAT AN *********** BUNCH OF PEOPLE AND A BUSINESS TO WORK WITH!!!!!!!!!
Doing a payroll online via laptop, when I cant get the OTP pin due to CEll C problem. Call centre agent says you can change OTP to be send via e-mail, but going in to my profile (online) there are no such option although she keeps on saying it should be there.
Then she said use your phone app to do the payroll - 2 hrs of work on a phone!!!!!
Call centre agent say I am logged-in with another profile - how could I be if I only have one business and one log-on for that.
Please change your bank name to FIRST INCOMPETENCE BANK - after 2 years of one disappointment after the other with the bank I have no other option but to close this business account.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)