Incompetence Galore

I have been unable to reach anyone at FNB to help/assist/direct me to close my FNB account in South Africa and transfer the funds to my New Zealand bank account.<br> <br> I am now a New Zealand citizen and have been living in New Zealand for the last 10 years. I updated my details with my FNB branch four years ago and they are fully aware of my status.<br> <br> In the last couple of weeks I have been in an extensive email exchange with a multitude of FNB employees, all of them unable to help me or to point me to someone that can help.<br> <br> I have spent hours on the phone being passed from from one division to the next to try and resolve what should be a simple process. There are millions of South Africans all over the world and it is unfathomable that FNB is this ***********.<br> <br> I have been in contact with FNB Head Office, FNB Sanlamhof, FNB Forex and others.<br> <br> I have all the Tax certificates and other documentation required and it is part of the email exchange.