JV
Jean-Claude Valentin
1 reviews | Active since Nov 2018
16 Nov 2018, 18:03
Incompetence FNB
I am in Vietnam. I told my bank I would be traveling abroad. I used an ATM, my transaction got declined - I did not receive my money. I went to another ATM - MY card got blocked.
I have spoken to 3 different people. They keep transfering me. NO ONE at FNB knows what they are doing. I am sitting without a bank account in a foreign country. I WILL never again bank at FNB. I will get ALL of my contacts to cancel their accounts from this ********** bank
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
17 Nov 2018, 09:17Good Day Jean - Claude
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply17 Nov 2018, 09:17
Official
Good Day Jean - Claude
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
