Incompetence by consultance
I took a phone through FNB connect. now the keep sending me reward data. i have notice that im unable to use this data. i phone the call center on ********** 14 three times guest what I got three different answers for one problem from all those three consultant. Refiloe, Candice and lerato. but the fact of the matter my querry still have not been resolve.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***