Incompetence between Homeloan & Private bankers! Poor service!

<p>I mistakenly deposited chunk of money into my homeloan account instead of credit card.<br />Was told to fill a form for a refund/reversal on Monday.<br />Got a disapproval because account will be in arrears & wasn't adviced the max I can claim.<br />I asked my Private banker to get that figure for me from the collections & they gave her the amount I can claim.<br />Filled 2nd form with the given amount & I am told that it is still not the correct amount & my application was declined.<br />I have now filled the form for the 3rd time with the amount given by the homeloan agent but there's no communication & it's the 5th day.</p> <p>Logged a query & asked pvt banker to call me for the status update... still no luck!</p> <p>This was supposed to be an effective transaction but they way it is being dragged! it's ridiculous service ever!</p> <p>The private banker was eager to have my accounts moved to another bank when I mentioned that it's even better if I moved my business elsewhere!</p> <p>WOW</p>