GS
Gillian S

1 reviews | Active since Aug 2017

27 Dec 2019, 08:48

INCOMPETENCE AT NEW LEVELS!

After BATTLING to get the ******** debit orders reversed and finally getting it back earlier this week it seems that FNB still don’t seem to understand that I am under debt protection with FNB Life. My revolving loan and smart loan is still being taken off my account. This is what I need done as per my previous complaints you don’t seem to understand what to do.

1. FNB Life to contact the relevant department and let them know that I am under debt protection for my revolving loan and smart loan. 2. Reverse debit order for revolving loan. 3. Reverse debit order for smart loan.

If points 2 and 3 are too difficult then please ask FNB Life to pay it into my Cheque account.

Hopefully this is not too hard for you!

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