Incompetence at its best

After being a loyal customer with FNB for 10 years I am absolutely shocked at the service or lack thereof I am receiving currently. I had app**** for a card machine last year! And cannot get hold of a single person in merchant services to complete the installation. I have been dealing with Nkoketseng Motene who does not respond to emails or answer a single telephone call. She also treats her clients like garbage. It looks like I will be looking for services elsewhere.