Incompetence at it's best!!!!!

So my complaint was closed dude to the fact that you guys cannot get hold of me after I have stated numerous times that 1. My phone dies once a call comes through and 2. If it explodes in my face due to the battery being exposed will you take responsibility and deal with a lawsuit on your hands?

I keep getting sms's that you are unable to reach me . Why can't you read? I dont have an extra device for you to call me on so once again please email me. It's festive and should i find myself in an emergency situation then unfortunately im doomed due to my unreliable R17000+ phone. Please get someone competent enough to deal with this and sort it out asap as i cannot be phoneless!!!!