Incompetence and Pathetic service!!!!

<p>Why does FNB think that it's fine to start posting my cheque account statements to a stranger? My statements have been emailed to me for years and all of a sudden FNB decides to start posting them to a property that I let out. I have logged 2 requests to have your mistake corrected but instead I receive messages saying that I would need to call into your callcentre (inconvenience me again) and update my preferred statement delivery channel (which I didn't ask to be changed in the first place).</p> <p>"Most innovative bank" when it comes to ways in wronging customers..... absolutely useless customer service.</p>