SG
Sharon G

1 reviews | Active since Feb 2018

15 Feb 2018, 15:37

Incompetence All Around

*********** bank staff that push responsibility around. With no feedback to their customers. Resulting risk level being compromised.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2018, 09:10
Official

Good day Shazzy_177,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to Point of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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