Incompetence

<p>This is my second bad review for Fnb on Hellopeter. First one was 2yrs ago but was resolved. They deducted a sum of money from my cheque account yesterday 3rd June . On my enquiry I was told that it was a credit card that was with their legal dept. In December last yr I paid up a c/card in full and have a settlement letter to verify that. I have another which they are currently deducting R600/month. They deducted that money on 25th. I don't have another card which suddenly appeared on Saturday from nowhere. I asked them to check my profile and because I am a 'Platinum' client, I expected better service. They did not bother. They told me to contact their legal dept on Monday. Nevermind the fact the I still had a bond to pay or food to buy. They couldn't care less. I'm really sick of Fnb's attitude and treatment. They suck big time and this time I font care that I have been a client of theirs for 40 yrs. I think I should stop being loyal and drop them. I want my money refunded which they wrongfully took with interest. I am a client of Bellville Civic branch in Cape Town but my issue is with their client service and Johannesburg legal dept. Not my branch.</p> <p> </p>