Incompetence

I would just like to inform you that your call centre suppose is pathetic. Nobody seems to know what they are doing. I called and got sent to four different departments just trying to get a status on an application.<br> I honestly don't know what you are paying your agents for.<br> <br> The number supp**** on your emails you send for your new applicants 0870 FASTAP (327827) is as much worth as a picked up bubblegum, all its good for is for wasting your airtime and breath. I was supp**** with three different numbers by your agents that have the same worth ***, *** and ***. Get this sorted!!!!<br> <br> To think i have been banking with you guys for years and not once have i got proper service, it always ends up in a hassle. I am seriously considering changing banks as i can no longer continue like this.<br> <br> You can get hold of me on my cellphone for further queries.