Incompetence

I went to FNB Queensburgh branch on 29 April (TWICE) in order to get my business account Company name change sorted out.<br> <br> I went through the complete process, I thought, and I see that the new cheque book still has the old branch name and number on it although I was issued with a legal letter stating that the account was at the Queensburgh branch.<br> <br> Furthermore, I was told that all the credit cards would be re-issued. Well I have followed up on that and that was not the case. I have send the information to the relevant person William [Email Removed] 21 May 2015 and I still have not received any new business cards.<br> <br> I called today to ask about teh incorrect details on the cheque account and was told that the account was either at Davenport ( not used for more than 10years) or Sunninghill ( the old incorrect one and that I could go back to the branch or lodge a complaint with [Email Removed]<br> <br> This is unacceptable<br>