PS
Pierre S

1 reviews | Active since Jan 2014

08 Nov 2015, 22:14

incompetence

We run a charity organization with almost 400 accounts and R70m at any given time with FNB. I am not even able to consistently get a simple statement on one of the accounts every month. Clearly FNB doesn't care about our money or business because the levels of service are disgusting. At our national convention next year I will ensure that it is time to move the entire Round Table banking elsewhere. Disgusting. Bring back Michael Jordaan. I confirm that we are in talks with 2 other banks.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Nov 2015, 08:29
Official
Hello Psten10,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 808258.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)